Have you bought something from our shop and changed your mind? If you'd like to exercise your statutory right of withdrawal, you can do so by completing the form below.

In line with applicable consumer protection laws, customers in eligible countries may be entitled to withdraw from a purchase within 30 days of receiving their order. Certain conditions and exceptions apply.

To get started, simply enter your full name, order number, and email address. Once you've submitted the form, you'll be asked to confirm your request, and we'll follow up with an email acknowledging that we've received it.

Please keep in mind that submitting a withdrawal request does not automatically guarantee a refund. Every request is assessed in accordance with applicable consumer protection laws and our Return and Refund Policy.

Still have questions about your order or your rights? Take a look at our FAQ page or reach out to our customer service team at info@decorsdeluxe.com.